PRIVACY POLICY

Effective Date: September 20, 2025
HOTTUB HEAVEN Kingston
www.hottubheavenkingston.ca

Your privacy matters to us. At HOTTUB HEAVEN Kingston, we are committed to protecting your personal information and keeping it strictly confidential. This policy outlines how we collect, use, and protect your information when you visit our website or contact us.

1. What Information We Collect

We may collect personal information such as:

  • Your name
  • Email address
  • Phone number
  • Address
  • Purchase or service details
  • Any messages or comments you submit

We collect this information when you:

  • Fill out a form on our website
  • Contact us by phone, email, or in person
  • Place an order or request service

2. How We Use Your Information

We use your information only to:

  • Respond to your inquiries
  • Process your orders or service requests
  • Provide customer support
  • Improve our services

We do not use your data for any other purpose without your consent.

3. We Do Not Share Your Information

We do not sell, rent, trade, or share your personal information with anyone—ever.
Your information stays with us, safely and privately.

For the purpose of running a contest, however, we will need to use some of your information to verification purposes ONLY. You’ll know what we are doing, before we do it.

4. Data Security

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. Your information is stored securely and only accessible to authorized staff.

5. Cookies and Website Tools

Our website may use cookies or basic tracking to improve your browsing experience. These do not collect personal information unless you submit it through a form.

You can choose to disable cookies in your browser settings.

6. Your Privacy Rights

At any time, you may:

  • Ask what information we have about you
  • Request updates or corrections
  • Ask us to delete your personal information
  • Opt out of future communications

Contact us at 📧 [email protected] to make any such request.

7. Changes to This Policy

We may update this policy if our practices change. Any changes will be posted on this page with an updated date.

8. Contact Us

Have questions or concerns? Reach out anytime:

📍 HOTTUB HEAVEN Kingston
1296 Bath Road, Unit 1, Kingston, ON
📧 [email protected]
📞 613-766-7164 (Showroom)
📞 1-833-HOTTUBS (Toll-Free)